1. What are the factors in the macroenvironment that triggered the need for evaporative coolers in the kingdom of Saudi Arabia.
2. Think of a time when quality was a problem in an organization where you worked. What quality management advice would you offer that organization?
3. What has quality meant in the organization where you have worked? How is it measured? Be sure to thoroughly explain your answer.
4. What are the payoffs from taking a multidisciplinary approach to an ERP implementation?