Think of a time when you had to call technical support for a device or appliance.
(Ideas: Cell phone, Computer/Laptop, Wireless Router, etc.)
Share this experience with your peers and consider the following:
. How was the overall experience?
. Were you satisfied with the final outcome?
. Was there anything that you think should have been done differently?
Please answer each of the bullet items with as much detail as possible.
Please, do not plagiarize someone else's work.