Think of a business or service that you have interacted


Think of a business or service that you have interacted with recently that lacked productivity. For example, perhaps you experienced service at a restaurant that was very slow, even though there seemed to be enough servers to handle the patrons. Or maybe you had to wait six hours to get your tires changed. Describe the situation. How would you use partial productivity and multi factor productivity measures to help understand where productivity can be improved at these businesses? What would higher productivity mean to the business or service?

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Operation Management: Think of a business or service that you have interacted
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