Question: Morrisons the supermarket, has changed a lot over the last 8-10 years. From being a smaller chain, primarily in the north of England, to its acquisition of Safeway and position now as one of Britain's leading high street retailers, Morrisons has grown substantially. To maintain this growth, Morrisons would have had to change the way it operates and offer new products and services. Your job is to prepare a report explaining how this steady growth could not have been achieved without careful planning of the Human Resource requirements of the business. You will need to mention:
- Internal planning factors (organisational needs, skills requirements, workforce profiles)
- External planning factors (supply of labour, labour costs, workforce skills, government policy, labour market competition, changing nature of work, employee expectations, impact of automation, demand for products and services)
- Think about all the different services Morrisons offers and how staff need to be trained and managed to provide these services
This needs to be completed in the form of a written report. Use external information such as news reports or articles on Morrisons to support your work.
(This task provides evidence for P1)
One of your junior employees asks you how organisations obtain the cooperation of their employees aside from using motivational techniques. You decide to create a factsheet explaining how organisations do this. You decide to include:
- Contracts of employment (contractual entitlements, employee and employer rights, types of employment contract, disciplinary procedures, grievance procedures, union membership, codes of behaviour)
- Employee involvement techniques (membership of work groups, suggestions schemes, devolved authority and responsibility, open communications, types of communication, organisational culture, national accreditation)