Think about a time when you were in a negotiation situation


Think about a time when you were in a negotiation situation. This could be as a customer purchasing something, or as a seller. This also applies in social context with family, friends and coworkers.

1. What type of "power" did you and the other party possess in the negotiation?

2. What if any concessions were made? By whom?

3. Which of the negotiation tactics would you say you use most of the time?

4. Now that you are aware of the different elements of a negotiation will you use this new information to your advantage? Explain.

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Operation Management: Think about a time when you were in a negotiation situation
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