There is an overlap between the two processes and this is, Operation Management

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There is an overlap between the two processes and this is

There is an overlap between the two processes and this is evident in the design of services because the customer requiring the service is directly part of the transformation process.

Please share your views about the above underlined statement and apply this to your workplace if applicable. (You may share examples from other organizations too).

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Operation Management: There is an overlap between the two processes and this is

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