1. You may have studied the concept of "coaching" individual employees with performance or discipline problems in your Organizational Behavior or Human Resources Management courses. There is a lot written about how to coach or discipline problem employees. How does Hackman's approach to expert coaching of teams differ from coaching individual employees? Explain.
2. According to Hackman, why is the timing of coaching critical? What does he suggest about the timing of expert coaching? Explain.
3. Write a reflection paper about something new and interesting you learned from this week's materials. It may be something you learned from the text book reading assignment or from any of the three assigned videos. Do you think you might be able to use what you learned in your career? If so, explain how. Your reflection paper should be at least 500 words.