There are several cost drivers that can be managed in order to establish a low-cost leadership advantage. One of the primary cost drivers is:
A.shifting to small-scale production processes in order to create highly customized products.
B. combining experience based learning and process innovation to move onto a steeper learning curve.
C. creating personalized customer service in order to minimize price-sensitivity among customers.
D. adding unique features that turn standard commodities into differentiated products.