In preparation for this discussion, review the following resources:
- - Emotional Labor Study at the University of Memphis
- - Job Stress (Clark, 1995)
- You may also want to read, "The Effects of Stress in the Workplace.
https://psychology.thechicagoschool.edu/resource/industrial-organizational/the-effects-of-stress-in-the-workplace
There are many stressors in the workplace that affect employees. Emotional stressors are no different. As our economy has moved from a manufacturing to a service-based economy, there are many more workers in a variety of occupational fields that are expected to manage their emotions according to employer demands. Emotional labor refers to a form of emotion regulation that creates a publicly visible facial and bodily display within the workplace. The increasing prevalence of this type of work introduces a new set of stressors in the workplace.
In your initial post
- Describe examples of emotional labor in the following professions:
- Teachers
- Nursing
- Human Resources
- Give a suggestion of what employers can do to help employees address the personal impact of emotional labor?
Your initial post should be at least 250 words in length.