1. There are different methods for resolving contractual disputes. From the following list of resolution methods, which is least adversarial?
a. trial
b. arbitration
c. litigation
d. conciliation
2. When internationalizing firms are engaged in the strategic process of rationalizing their value creation or value added chains, these activiies involve _____________________________
a. justifying to foreign govenments for their wish to enter it's markets
b. making the most economical, cost-containing and competitive deciion on where to locate all value-creating activities involved in getting a product into the hands of the firm's consumer
c. giving a rationale to the fiirm's owers for pursuing either a local or global strategy
d. providing customers with a rationale for choosing either a global or local strategy to make products they desire.