Theory of constraints to service operations


Question 1. Position on the applicability of "Theory of Constraints" to Service Operations.

At least 500 words.

Question 2. Read the article Competition or Complement: Six Sigma and TOC that presents another philosophy called Six Sigma. Are TOC and Six Sigma really different? If so, discuss the differences. Which of the two philosophies do you prefer for your company? Why?

(https://mhlnews.com/facilities-management/competition-or-complement-six-sigma-and-toc)

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