Their existing process produces meter sticks with an


MKS Inc., produces meter sticks that have a target length of 100 centimeters with upper and lower specification limits of 100.05 and 99.95 centimeters respectively. Their existing process produces meter sticks with an average length of 99.97 centimeters and a standard deviation of 0.015 centimeters. What is their process capability index?

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Operation Management: Their existing process produces meter sticks with an
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