‘The workforce is undergoing rapid change.' Discuss five trends to 2030 that have been identified for the financial sector. In your answer discuss how managers will manage an older, more urban generation. Provide examples to illustrate your answer.
1. Nationalism vs globalism: limits on the global banking model
2. State capitalism: a new force in global banking
3. Trade flows: opportunity and volatility
4. New markets: the emerging will have emerged
5. Demographics: an older, more urban generation
6. Customer relationships: more personal, greater trust
7. Payments: new markets and new models
8. Energy: challenging the old order