"The use of technology in performance management has the potential to increase productivity and enhance competitiveness. We believe that appraisal satisfaction is a key concept that is central to any discussion of technology and performance management. Clearly, gains in technology makes are of pyrrhic victories if appraisal satisfaction does not improve as well. Contemporary attention to psychological variables such as appraisal satisfaction that underlie the appraisal process and user reactions to the performance management system have supplanted previous preoccupations with appraisal instrument format and rater accuracy." (Cardy & Dobbins, 1994; Judge & Ferris, 1993; Waldman, 1997).
Discuss the above statement showing:
(a) The importance of technology in improving the traditional Performance Management System.
(b) Key issues you would consider when implementing an electronic Performance Management System (e-PMS).
(c) The possible challenges and dark-side of an e-PMS.