The use of personalization and customization in e-commerce


Writing EASSY- Perfectly Done

1) Describe at leasttwo benefits ofusing enterprise systems

2) What are the business advantages of using voice over I P (Vol P) technology?

3) Describe the use of personalization and customization in e-commerce.What business value do these techniques have?

4) Describe MIS and DSS and differentiate between them.

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Marketing Management: The use of personalization and customization in e-commerce
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