The ticket booth on the tech campus is operated by a person


The ticket booth on the Tech campus is operated by a person who is selling tickets for the annual Tech versus State football game on Saturday. The ticket seller can serve an average of 12 customers per hour; on average, 10 customers arrive to purchase tickets each hour (Poisson distributed). Using the given data, determine:

a. The average time a ticket buyer must wait

b. The portion of time the ticket seller is busy

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