The term used to explain when we forgo making the best


1. When we think about the value of what we own, most people would place a higher value on our assets then what we would pay for those same items. This is referred to as

A. Motivation selling

B. Endowment effect

C. Acquisition utility

D. Transactional utility

2. The term used to explain when we forgo making the best decision in favor of one that is “acceptable” or “reasonable” is known as?

A. Satisfice

B. Framing

C. Bias fulfillment

D. Hindsight bias

3. There are four (4) general heuristics that we focus on, they are (1) the availability heuristic, (2) the representativeness heuristic, (3) positive hypothesis testing, and (4) the affect heuristic.

A. True

B. False

4. What is a problem with too much information?

A. Time spent on issue/process

B. Decision avoidance

C. Creation of more issues/problems

D. Establishes a framework of benchmarks for decision making process that is not necessary.

5. Decision making can be divided into:

A. Quantitative; Behavioral

B. Quantitative; Prescriptive

C. Prescriptive, Descriptive

D. Behavioral; Descriptive

6. The term judgment is in reference to the cognitive aspects of decision making?

A. True

B. False

7. From our reading we have learned that people adjust to both positive and negative changes in circumstances with surprising speed and then promptly forget that they did so?

A. True

B. False

8. Bounded awareness often leads people to ignore accessible, perceivable, and important information; while paying attention to other equally accessible but irrelevant information

A. True

B. False

9. The omission bias usually supports the status quo?

A. True

B. False

10. Availability Heuristic is a decision making strategy that allows for:

A. Instances of events of greater frequency

B. Use of traits one may have to correspond with previously formed stereotypes

C. Use of emotional evaluations

D. Use of confirmation bias, anchoring, overconfidence, and hindsight bias

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Operation Management: The term used to explain when we forgo making the best
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