The supervisor at the American airline check-in counter observes the following process characteristics: there are, on average, 30 customers either waiting in line or being help by an agent for check-in; the average amount of a passenger spends on check-in is 25 minutes from start to end
a) How many passengers can American Airlines complete checking them in per hour?
a. 60 Passengers b. 66 Passengers c. 75 Passengers d. 72 Passengers
b) How often does one passenger complete check-in and exit the area?
a. 48 sec/passenger
b. 45 sec/passenger
c.. 50 sec/ passenger
d. 56 sec/passenger