The salesperson showed her a number of machines with


Stephenson went to the store that sold appliances and told the salesperson she wanted a machine to wash clothes. The salesperson showed her a number of machines with various features. The machine Stephenson really liked was the "Superwasher". The salesperson said, "Your clothes will be cleaner than they have ever been if you use a "Superwasher". Stephenson brought a Superwasher. What warranties were made in this sale?

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Operation Management: The salesperson showed her a number of machines with
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