Customer Orders
The salesperson receives a hardcopy customer order from the customer. The salesperson enters the customer order into the salesperson's mobile device using the Sales Order Program which retrieves information from the Customer Master file, enters data into the Sales Order Transaction file, and updates the information in the Customer Master file. The salesperson forwards the hardcopy of the customer order to the sales manager.
The sales manager receives the hardcopy of the customer order from the salesperson. The sales manager views the salesperson's order entered into the Sales Order Program by retrieving data from the Customer Master File and the Sales Order Transaction file. The sales manager then manually compares the hardcopy of the customer order with the sales order on the computer screen and approves the hardcopy with a signature. The sales manager then files the signed hardcopy in the Approved Customer Orders file cabinet by customer number. The sales manager prints a picking ticket for each sales order by using the Sales Order Program and retrieving information from the Sales Order Transaction file. The sales manager sends the picking ticket to the warehouse clerk.
Instructions:
Create one file in Excel with two worksheets (use a new, blank file).
Create a Table of Entities and Activities on the first worksheet.
Create a Document Flowchart on the second worksheet.