1. The role of creativity is important in management
a) since it helps reinforce existing procedures
b) mostly in organizations that require a creative flair, like fashion or advertising
c) since it helps break up the monotony
d) since creative approaches to tasks and organization can provide advantages over competitors
2. One of the major advantages of crafting mission and vision statements is
a) it provides a shared direction for the organization which guides decisions about future resource allocation decisions.
b) it helps the organization provide information for annual reports
c) it focuses the organization on objectives that can be accomplished with currently available resources
d) it removes the need for upward communication
3. Different organizations are likely to experience different levels of influence from various stakeholder groups.
a) True
b) False
4. Employees, shareholders, and ______ could be considered an organization's "internal" stakeholders.
a) customers
b) lenders
c) managers
d) unions
e) partners
5. To adapt to external (environmental) change, organizations must focus on
a) satisfying multiple stakeholders, e.g., shareowners, social afction groups, customers, suppliers, regulatory agencies, etc.
b) increasing shareowner wealth
c) improving cash flow
d) creativity
6. Stakeholders are similar in how they are affected by a firm's decisions and in the power and influence the stakeholders have over the organization.
a) True
b) False
7. “engaged" employees are more likely to put forth what level of effort relative to task and job performance?
a) little effort since they are engaged with other activities.
b) 00% (average)
c) 80% (below average)
d) 120% (above average)