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The FBI has always been an information intensive organization, but as part of the US Federal Government, IT spending is managed by an extensive budgeting process that can mean funds are not available, or insufficient for the necessary expenditures. This is a case about the virtual case file system, which has caused FBI IT leaders many problems.
Discuss the following questions (Repeated from the text) in this online forum:
What do you think were the real reasons why the VCF system failed?
What were the points of alignment and misalignment between the Information Systems Strategy and the FBI organization?
What do you think of the CIO's final comment about how to change attitudes? Do you think it will work? Why or why not?
If you were the CIO, what would you do to help the FBI modernize and make better use of information technology?