The following quotes are representative of some engineering attitudes toward quality assurance efforts. "Quality control is just a police function." "The quality control people are the ones who come in and shoot the wounded." "Our machinists will do what's easiest for them, so we'll start out with really tight engineering specifications on that part dimension."
(a) How might an engineer develop such attitudes?
(b) How can quality engineers personally avoid these attitudes and work to change them in others?