The production manager has just learned that the


The Crunchy Potato Chip Company sells chips in boxes with a net weight of 30 ounces per box (850 grams). Each box contains ten individual 3-ounce packets of chips. Product design specifications call for the packet-filling process average to be set at 86.0 grams so that the average net weight per box will be 860 grams. Specification width is set for the box to weigh 850 ± 12 grams. The standard deviation of the packet-filling process is 8.0 grams per box. The target process capability ratio is 1:33. The production manager has just learned that the packet-filling process average weight has dropped down to 85.0 grams. Is the packaging process capable? Is an adjustment needed?

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Operation Management: The production manager has just learned that the
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