The new cio of your chain of retail stores pledged to


The new CIO of your chain of retail stores pledged to modernize the outdated, disparate systems cluttered in business silos throughout offices scattered across the northeast U.S. She is a former partner in Deloitte with an impressive resume and experience with very large projects for the U.S. Department of Defense. One of the solutions she has put in motion is to replace the difficult-to-maintain legacy systems for the company’s supply chain by implementing an “enterprise resource plan” by purchasing supply chain modules from large firm PeopleSoft. She named you project manager, and this is a huge career boost for you – if you don’t mess it up. The CIO promised the board this would be completed in two years and deliver a return on investment shortly thereafter. What are the high priority risks and how would you respond to each?

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Operation Management: The new cio of your chain of retail stores pledged to
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