Answer the following scenarios. Each scenario will require to describe the importance and function of being able to properly educate the patient successfully in order to protect the employee, the patient, and others in the ambulatory care setting. Be sure to include a reference page.
Scenario # 1: The Medical Assistant is performing a venipuncture on a patient who has come into the office for a follow up exam. What does the MA need to educate/communicate to the patient before, during, and after the procedure?
Scenario # 2: Patient John Smith is here for symptoms that include fever, sweating, lots of nasal congestion, and a cough that is productive in nature. This patient has been in contact with family members who just tested positive for the flu. The Medical Assistant is performing a blood culture collection to be sent to microbiology. What does the MA need to educate/communicate to the patient before, during, and after the procedure?
Scenario # 3: The Medical Assistant is about to perform a venipuncture on a patient who has just expressed that they have fainted before when they got their blood drawn. What does the MA need to educate/communicate to the patient before, during, and after the procedure?