1. The invisible barrier that prevents minorities and women from moving up the corporate ladder is called the
A. developmental conundrum.
B. glass ceiling.
C. equity differential.
D. downward spiral.
2. On the first day of training, Melinda starts off the session by warmly greeting the trainees and offering an icebreaker. What should she do next?
A. Go through the agenda to indicate what will be happening over the course of the training
B. Describe the purpose of the training and review objectives
C. Ask the trainees about their expectations and personal goals related to the training
D. Discuss the ground rules for the training.