PART 1
Question 1
You are trying to network two laptops together using an Ethernet cable but it isn't working. Which of the following selections might explain why it isn't working?
A. You are using an outdated CAT 3 cable.
B. You are using a straight-through cable.
C. You are using a crossover cable.
D. The wireless is interfering with the signal.
Question 2
You want to use a terminal emulation program to terminal into a series of Cisco routers. You will be managing these devices remotely. What protocol should you use?
A. FTP
B. FTPS
C. SSH
D. Telnet
Question 3
You need to know the MAC address of a Windows 8 computer. How can you accomplish this?
A. Look in the system properties.
B. Type ipconfig at a command prompt.
C. Type ipconfig/all at a command prompt.
D. Type arp -m at a command
Question 4
You are advising one of your neighbors about the HomeGroup feature of Microsoft. He wants to make sure that all of his computers support this feature. Which one of the operating systems below does not support HomeGroup?
A. Windows 7
B. Windows RT
C. Windows Vista
D. Windows 8
Question 5
You are unpacking and setting up workstations for a local school system. The school system has given you cables to connect the computers to the network once they are set up in the classrooms. You connect one end of the cables into the built-in NIC cards. What will you plug the other end into?
A. A router
B. The MDF
C. The IDF
D. A drop
Question 6
Your boss tells you that he wants you to upgrade the network to a Domain. What type of server will you need to create in order to accomplish this?
A. A DNS Server
B. A Domain Controller
C. A Proxy Server
D. An Ad-hoc server
Question 7
Which of the selections below is an example of a LAN?
A. The Internet
B. A fiber link connecting different Internet providers
C. A network within a single building location
D. A network comprised of offices in multiple states
Question 8
Your Windows 8 computer is DHCP enabled. You want to find out what the IP address is for it. How do you do this?
A. Type IP /? at a command prompt.
B. Type IPCONFIG at a command prompt.
C. Look at the manual settings of the Network Interface Card.
Question 9
Your boss it trying to console into an old switch that he found in storage and wants to configure it. He asks you to describe what the serial port would look like. What do you tell him?
A. Look for a male connector with 7 pins.
B. Look for a female connector that accommodates 7 pins.
C. Look for a male connector with 9 pins.
Question 10
Port 25 is currently closed on your firewall. What does this mean?
A. Computers can't get the correct time.
B. Users can't telnet outside of the network.
C. Users can't RDP outside of the network.
Question 11
If you PING a device, you are using the __________ protocol.
A. ICMP
B. POP3
C. DHCP
D. IP
Question 12
Your boss wants you to get certified in the area of managing and routing switches and routers. Which of the IT certifications below would satisfy this requirement?
A. Microsoft MCP
B. Microsoft MCSE
C. Cisco CCP
D. Cisco CCNA
Question 13
You are the network administrator for a school system. Your boss informs you that she is thinking of implementing a BYOD program. She asks you if there are any disadvantages to BYOD. What do you tell her?
A. BYOD is far more expensive than the organization's supplying the computers.
B. BYOD is currently not supported by the Windows operating system.
C. BYOD is more difficult to support and manage for the IT department.
D. BYOD networks are not able to stop broadcasts from slowing down the network.
Question 14
Your boss wants you to start making your own Ethernet cables to save the company money. What type of connectors will you need to order to make them?
A. NIC
B. E5
C. RJ11
D. RJ45
Question 15
You are studying at the library and someone at your table has some great study material. Both of you have an iPad with you. You decide to network your computers together to exchange files. What type of network have the two of you created?
A. Client/server
B. HomeGroup
C. Apple Domain
D. Ad-hoc
Question 16
You boot up a computer that has had network issues and immediately look at its ARP cache to see what MAC addresses it has resolved recently. You find out that the cache has very few addresses in it. How could this be?
A. The ARP cache was cleared when the computer was shut down.
B. The ARP cache is cleared every 15 minutes by default.
C. The HTTP protocol has become corrupted.
D. The computer has a virus attacking the ARP cache.
Question 17
The computers in your network are configured to automatically receive an IP address but they are not getting them. Which server has most likely failed?
A. Domain Controller
B. DNS
C. Proxy
Question 18
Wendy calls the help desk and reports that she is unable to access her files that are stored on the server. The network is a Windows Domain with Active Directory. Wendy is logged on locally to her workstation that runs Windows 8. You remote into her machine and you can ping the file server. What is most likely the problem?
A. She is being denied access to the files on the domain server.
B. The NIC on her workstation is failing to do ARP requests.
C. The switch her workstation is connected to isn't working.
Question 19
Which of these devices can completely stop broadcasts from being passed on across the network?
A. An access point
B. A router
C. A switch
Question 20
Some of the users in one part of the building can't pull up your company's intranet site in their browsers. The site comes up on your machine. You remote into their machines and attempt to PING the server that hosts the site and it fails. This is an example of a:
A. software problem.
B. driver problem.
C. connectivity problem.
Question 21
Look at the following URL and identify which part of it is optional if you wanted to type it into a web browser. https://www.microsoft.com/windows8
A. https://
B. www.
C. Microsoft
Question 22
Where does a Gateway Antivirus scan for viruses?
A. On the system volume of client computers
B. On the system volume of a server
C. Within incoming web packets
D. On the application volume of a server
Question 23
Your brother just lost his job and wants to build an online profile with a social media site geared at possible employers and HR recruiters. He asks you if you have a suggestion as to where to go. What do you tell him?
A. WordPress
B. LinkedIn
C. Facebook
D. Flickr
Question 24
You want to configure less stringent security settings for your organization's internal portal site for Internet Explorer. Which zone will you select for this endeavor?
A. Internet
B. LAN
C. Trusted Sites
D. Local Intranet
Question 25
You need to obtain a public certificate for your new e-commerce site. Where would you go to apply for a trusted certificate?
A. Verisign.com
B. Wordpress.com
C. Megaproxy.com
D. Youtube.com
Question 26
You need to choose a location within your network to install a web filter to keep your users out of undesirable websites. Which server would be ideal to host it?
A. A web-hosting server
B. A DNS server
C. A proxy server
D. An Active Directory server
Question 27
Where are the Connection settings located within the Firefox browser options?
A. General
B. Content
C. Advanced
D. Privacy
Question 28
Which version of IP offers users nearly limitless IP addresses?
A. IPv2
B. IPV4
C. IPv6
D. IPv8
Question 29
You still have some XP computers in the network you manage. What is the highest version of Internet Explorer that you can run on those computers?
A. IE 7
B. IE 8
C. IE 9
D. IE 10
Question 30
You want to bundle your telephone and Internet services into one package from your local phone company. What type of Internet connection will they be offering?
A. DSL
B. Ethernet
C. T3
D. Cable
Question 31
You are an online training company and stream a lot of training videos from your location so your upload speed is just as important as download speed. Which type of Internet connection would be best for this situation?
A. SDSL
B. IDSL
C. RADSL
D. ADSL
Question 32
You can integrate __________ with a Wordpress site to help make the creation of a blog easier and more uniform.
A. IP addresses
B. Templates
C. Domain names
D. Web 1.0
Question 33
What is the maximum upload speed you can get on an ISDL Internet connection?
A. 56 KB per second
B. 128 KB per second
C. 144 KB per second
D. 100 MB per second
Question 34
Where do you access the setting configurations for a Proxy server within IE?
A. LAN Settings
B. WAN settings
C. Network settings
D. General settings
Question 35
You have been hired to advise a local non-for-profit agency in your area about designing a web presence for them. They first need a domain name. What type of domain extension should they specify?
A. .com
B. .pub
C. .org
D. .info
Question 36
You want to configure IE 9 so that your browsing history is deleted every time you exit the web browser. Which tab within Internet Options contains this setting?
A. Home
B. General
C. Advanced
D. Security
Question 37
Which of the options below identifies the server that hosts your personal website so that users can find it over the Internet?
A. Domain name
B. IP address
C. DNS name
D. DNS address
Question 38
The Internet shopping cart is an example of which version of the web?
A. Web 1.0
B. Web 2.0
C. Web 3.0
D. Web 4.0
Question 39
Which of the applications below is designed to help a user bypass enforced web-filtering policies?
A. Ultrasurf
B. Opera
C. DNS
D. WordPress
Question 40
You are staying at a hotel and you need to use the computers that are offered to guests in the business center. The computers run Windows 7 and use IE 9 as the default browser. The network policy at the hotel prevents guests from accessing Internet Options. You do not want other hotel guests who may use the computer after you to know where you went on the Internet. Which feature below will prevent users from viewing your Internet history?
A. Enable Protected Mode
B. Pop-up Blocker
C. Internet Security Zone
D. InPrivateBrowsing