Question: Migration to New Operating System
The information systems support organization of your firm is keen to migrate all employees from whatever operating system they have now (mostly Windows 8) to Microsoft Windows 10. Making such a change can be a big deal for employees and can require them to get comfortable with a new user interface and ways of accomplishing their work.
Review Questions
1. What are some of the advantages of such a move?
2. What are some potential issues that could arise from this change?
Critical Thinking Questions
1. What are some of the negative forces that will cause employees to resist this change?
2. What are some creative things the IS team could do to overcome these resistance forces?