The goal of most organizations is to operate in an environment similar to CMM levels 2 repeatable or level 3 defined where projects are well documented and follow standards and best practices learned from previous implementations. It is virtually impossible to operate at the initial level 1 and expect development success. Even if an organization has not adopted the CMM framework, a good system analysis must be aware that at least a level 2 will produce much better results. As reviewed in Module 1, the SDLC is a tool to bring system development to a relative CMM level 2. Other applicable models are Six-sigma, ISO 9000, and simulations among others.
For this last module, you will be reviewing selected chapters from the Project Management Book, an online textbook by Mike Harding Roberts. The chapters provide excellent tips and quality checkpoints through the SDLC.
Harding Roberts, M. (2012). Chapter 12 quality management. Project Management Book. Retrieved from https://www.hraconsulting-ltd.co.uk/project-management-book-1201.htm
Harding Roberts, M. (2012). Chapter 9 project support. Project Management Book. Retrieved from https://www.hraconsulting-ltd.co.uk/project-management-book-0901.htm
In addition, the Capability Maturity Model is introduced as a framework for quality development. Of significant interest is CMM levels 1-5: initial, repeatable, defined, managed, and optimizing. A company in level 1 is bound to experience problematic processes in the software quality assurance area.
Select Business Solutions (2012). The Capability Maturity Model (CMM). Retrieved from https://www.selectbs.com/process-maturity/what-is-the-capability-maturity-model
CMU. (2010). Software process improvement CMM. [PPT presentation]. Retrieved from www.cs.ru.nl/~ths/sdm1/theo2010/Capability.ppt
Case Assignment
Based on the readings for Case 5, identify and discuss five of the most common problems encountered in systems development. What are some of the solutions that you will offer to minimize the identified issues? Please, justify your answer.
Assignment Expectations
Your paper should be short (2-4 pages, not including cover sheet and references) and to the point. It is to be structured as a point/counterpoint argument, in the following manner.
You are expected to:
- Begin this paper by stating your position on these questions clearly and concisely
- Cite appropriate sources and answer questions directly. Be sure to make the most effective case you can. Then present the best evidence you can, again citing appropriate sources.
By the end of your paper, you should be able to unequivocally re-affirm your original position.