The following process model diagram is most useful in


1. The following is(are) advantage(s) of BPR:

a. Cycle time reduction

b. Effective communication

c. Both ‘a’ and ‘b’ (i.e., Cycle time reduction and effective communication are advantages of BPR).

d. Laying off employees

2. The following process model (diagram) is most useful in separating the “front-office” activities from the “back-office” activities of an organization.

Service Blueprint

Process Flow Diagram

Project Flow Diagram

Process Chart

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Operation Management: The following process model diagram is most useful in
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