The "Ethics in IT" piece in this chapter (p. 432) discusses the question of responsibility and liability when software does not perform as expected. It can be hard to assess where the ultimate blame for malfunctioning software lies. Who should be held responsible for defective software?
Can you think of steps that the software industry could take to make sure their work contributes to our society? Include references to chapter 10 and find an article on this topic in your post. Include a link to your article in your post.