The effectiveness of total quality management a contingency


Topic: The effectiveness of total quality management: A contingency perspective

Your arguments could be related to:

 The relevancy of contingency theory to TQM

 The circumstances under which TQM is likely more effective (or ineffectiveness)

Circumstances:

 The macro-environment of an industry/sector

 Organizational factors (e.g., size, origin, structure, culture, etc.).

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Operation Management: The effectiveness of total quality management a contingency
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