The defect rate for data entry of insurance claims has


The defect rate for data entry of insurance claims has historically been about 1.00 %

a. what are the upper and lower control chart limits if you wish to use a sample size of 100 and 3-sigma limits?

b. what if the sample size used were 50, with 3-sigma?

c. what if the sample size used were 100, with 2-sigma?

d. what if the sample size used were 50, with 2-sigma?

e. what happens to standard deviation ^p when the sample size is larger?

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Operation Management: The defect rate for data entry of insurance claims has
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