The concept of rationality, especially in an organizational setting, is well established. Yet, it is possible that assumptions about rationality create blind spots concerning social forces that may affect IS innovation and change in an organization. By the end of this Discussion, you should be able to apply the theories and perspectives to other settings such as those that apply to your own experience.
To prepare for this Discussion, read the website about Information Systems and Global Diversity:
- "Multiple Situated Rationalities"
Discussion Prompt:
- Universalist rationality theory assumes that actors within an institution are rational. They function with their own material interests in mind, maximizing efficiency and resources. It is believed that IS innovation itself is subject to rationality. Yet, many have criticized this notion. Discuss the validity of these critiques from your perspective. From your experience, how do organizations behave and why?