Case : Strategies for Implementing CPOE
1. Assume you part of a team charged with leading the implementation of CPOE within Health Matters. How would you approach the task? What would you do first? Next? Who should be involved in the team? Lead the team?
2. The CIO hasn’t been hired yet. Do you see that as a problem? Why or why not? What role, if any, might the CIO have in the CPOE implementation project?
3. To what extent does the fact that Health Matters is a relatively new health system simplify or complicate the CPOE implementation project? How do other health systems typically implement CPOE or other clinical information systems projects of this magnitude?
4. How might you solicit the wisdom and expertise of others who may have undergone CPOE projects like this one? Or who have used Meditech’s CPOE application? How might Steve Forthright use Mary White’s prior experiences with partially and fully failed implementations affect their views in this case?
5. Develop a high-level implementation plan of key tasks and activities that will need to be done. How will you estimate the time frame? The resources needed? What role does the vendor have in establishing this plan?