The change manager
The change manager is accountable for the day to day activities of the change management process for the Information Management team. This person must essentially be a process-driven person, as the change manager is responsible for the following:
- Logging and consolidating the RFCs (Request for Change),
- Monitor that the RFCs are filled out correctly,
- Handing over the change requests to a change owner, and
- Relentlessly reviewing the overall change process.
The change manager also approves the following:
- The change advisor's determination whether the projected changes are practicable.
- The change advisor's determination of the amount of impact of each proposed change
- Give approval for the requests where appropriate. Deny transform requests for all but major and emergency changes.
- The change owner's planning and change execution plan, and
- All completed changes to guarantee success.
- In essence, the change manager is occupied in almost every step of the change management process.