The Central Evaluation Unit Task 1: Analyse and evaluate the processing of new applications at the CEUPU: • Create a process map for new applications • Calculate the cycle time for the application process • Calculate the number of people involved in the processing of an application • Explain why it is difficult to locate an individual file Task 2: With reference to the analysis carried out in Task 1, summarize the problems of the CEUPU process. Task 3 What suggestions would you make to Véronique to improve her process?