The case study discusses spa-like amenities to increase


Question:

Read case study about the continuous improvement and innovation at a rural hospital.

The case study discusses "spa-like amenities to increase market share." Is it possible for every hospital to achieve this?

What would be the challenges from the perspective of the administration, doctors, patients, and staff? Discuss with reasoning.

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Case study - Rural Hospital Thrives With Continuous Improvement and Innovation by Janet Jacobsen

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