First break all the rules
1) The authors claim that “every role performed at excellence deserves respect. Every role has its own nobility.” Do you concur with this statement? Defend your answer?
2) Scientific Management Theory and some authors will tell you that there is “one best way” to perform every role. With time and study, you can find that “one best way” and teach it to everyone. Do you concur? Defend your answer.
3) The authors claim that the cause of non-performance may be the manager—tripping the wrong trigger, e.g., trying to motivate a non-competitive person with contests or a shy person with public recognition. Do you concur? Defend your answer.