1. Which do you believe to be a superior resolution process, arbitration or court action? Why? Explain your answer.
2. Detail the process normally utilized in the selection of an arbitrator. How does the selected arbitrator interpret ambiguous contract provisions?
3. Differentiate the five principles that govern the arbitration of grievances under collective bargaining
4. Based on what you have learned in the course, do you believe you would make a good arbitrator? Why or why not?