The advantage of using variables control charts is to, Operation Management

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The advantage of using variables control charts is to

The advantage of using variables control charts is to stabilize a process so that management can predict process performance into the future. Only with a stable process can an organization use process capability to compare the voice of the customer (VOC) with the voice of the process (VOP). Within the context of healthcae, discuss how this could be done. Explain briefly why comparing the VOP with the VOC must be a never-ending process for any organization.

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