The 7-eleven chain of convenience stores in japan


The 7-Eleven chain of convenience stores in Japan reorganized the timing of truck deliveries of food to their stores, as well as the routes the trucks traveled. This reorganization led to a sharp reduction in the number of trucks the company had to use, while increasing the amount of fresh food on store shelves. Someone discussing 7-Eleven's new system argues: "This is not an example of technological change because it did not require the use of new machinery or equipment." Briefly explain whether you agree with this argument.

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Business Management: The 7-eleven chain of convenience stores in japan
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