Technical support for a device or appliance


Assignment:

Think of a time when you had to call technical support for a device or appliance.

(Ideas:  Cell phone, Computer/Laptop, Wireless Router, etc.)

Share this experience with your peers and consider the following:

  • How was the overall experience?
  • Were you satisfied with the final outcome?
  • Was there anything that you think should have been done differently?

Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.

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Management Information Sys: Technical support for a device or appliance
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