1. A company wants a local company to take over some of the Human Resources (HR) functions of the business. What term would be used to specify how the company is having these HR activities provided by others outside the firm?
Offshoring
Exporting
Close shoring
Outsourcing
2. SWOT Analysis addresses which of the following external aspects of the environment?
Strengths and threats
Opportunities and threats
Opportunities and weaknesses
Weaknesses and threats
3. Smart Goals must include which of the following attributes?
Be completed in a specific year
Be realistic
Be prioritized
Be all inclusive
4. If a company cannot afford in-house customer service, which is their next best alternative if they are concerned about monitoring the level of customer service provided and they are located in a lower minimum wage state?
Outsourcing
Homeshoring
Offshoring
Nearshoring