Sustainable competitive advantage for an organization


Assignment:

Some claim that the only sustainable competitive advantage for an organization is its relationships with its customers. All other advantages eventually erode. Do you agree or disagree? How can information systems play a role in maintaining the organizaion's relationship with its customers? Defend your position.

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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Operation Management: Sustainable competitive advantage for an organization
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