Suppose your holiday company has a website for customer


Suppose your holiday company has a website for customer reviews. In spite of your best efforts of cleanliness, on one trip your staff accidentally served contaminated food and everyone became ill with food poisoning. One of those clients from that trips writes a poor review because of that experience. Is it ethical to delete this review from your site? Consider both, categorical imperative and utilitarian perspective.

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Operation Management: Suppose your holiday company has a website for customer
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