Suppose that your business is operating at the 38-sigma


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Suppose that your business is operating at the 3.8-sigma quality level.

a. What are the percentage inside specifications and the ppm Defective for this process? Assume a mean shift of 1σ.

b. If projects have an average improvement rate of 40% annually, how many years will it take to achieve Six Sigma quality?

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Operation Management: Suppose that your business is operating at the 38-sigma
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