Suppose a goal set by your employer reads 95 of our


Suppose a goal set by your employer reads "95% of our customers will be happy with our product." Which of the following characteristics is ineadequate?

*Achievable, Measurable, Specific or Relevant?

A building, office equiptment, computer hardware and network equipment are an example of

*Capital assests, internal cross-charges, expense items or none of these?

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Operation Management: Suppose a goal set by your employer reads 95 of our
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