Summarize two service standards-industry


Assignment:

Create a 5-6 page paper

Describe how the industry invokes the guest In order to provide quality service.

Summarize two (2) service standards the industry uses to meet customer expectations.

Recommend one(1) "wow element industry could apply to each of the two (2) servicservice standards in order to make the guest's experience more memorable.

Recommend at least (1) way the industry could better provide provide information to it's guest's.

You should Use two Academic resources (Not wikipedia)).

Double spaced. Times New Roman font(12), one inch on all sides

References page by APA standards

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Marketing Management: Summarize two service standards-industry
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